Is there a "No star" qualification? Or a minus? Horrible customer service or rather lack of. 5 months and counting waiting for a couch to be shipped. No update whatsoever from the store, we had to call and ask on the status and no one would tell us what is happening. We were given an estimate of April 15. Didn't happen. Half of money given, making the store a few bucks in interest. You ask why we don't cancel? Meant to, but really no time to shop around. Anyway, joke of a business, a monkey would run in better.