This place deserves every one star rating they've received I'm sure. My husband bought a beater because he drives to Winslow a lot for work and we were tired of him taking the big dodge truck there and back all the time. When we took it to Fletcher's for an alignment they told us the whole front axel and everything to do with it was trashed and they couldn't give it an alignment. When asked if it needed new tires (which I knew it did) they told me those were in great shape. They had dry rot and two were manufactured in 2002. They hardly looked at the car....
Here's some education for people hiring mechanics, shops charge a flat rate. Which means whether the job will take 30 minutes or two hours they charge the same. They figure their price off the average amount of time it will take to do the repair. So if your car may take too long for their liking they will make something up not to do it.
Anyways I took it down to the Air Force base and let the boys down there work their magic. Where they were impressed by it's condition given it is "beater". They put new tires on it and even gave it an alignment with NO problems. They did say it really needed the alignment and it took longer than normal. It also needed $16 bushings (the only problem they could ascertain that had to do with the front axel). So in short what the guy at Fletcher's told me was impossible to do and what he told me would cost $1,000 to $2,000 to fix....cost me under $300 elsewhere and for under the grand his low ball estimate was I even got a new set of tires for the car.
Skip on this place it's a nightmare and they don't deserve to be in business not because they don't want the cars that are actual work but because they flat out lie to your face about it.