I really wanted to like this place as I have been admiring the building and their menu for several months. A group of us went in for Sunday brunch. I called to make a reservation and when I tried to do so the woman sounded so flustered, explaining they have events, other reservations, etc. She finally informed me that 10am would be a good time to come, so I booked it. A few more friends decided they wanted to come so we called back to update the reservation. The first time, they hung up. The second time, we were on hold for 7 minutes before finally hanging up and on the third call we got it updated. I was really hoping that the terrible reservation issue wasn't predictive of the service, etc.
Well...it was. We got there 10 minutes early for the reservation and were seated. The server dropped off waters and I looked in my cup and say something floating. I also opened my silverware and found my knife to be dirty. Another person also had something floating in their water. Gross!
I ordered a chocolate milk to drink and it was served with ice in it which I found to be a little odd. I ordered the banana praline waffles and they were soooo rich. I am all for a little sweetness during brunch, but this was basically like eating sugar. It was so rich, I couldn't even finish. I tried a friend's regular waffles and they were also overly sweet. There was no need for the maple syrup. Our friends who ordered the chicken and waffles liked them by were surprised by the jalapeƱo syrup.
I wish the menu was a little broader offering sides to maybe balance some of the sweetness like sausage or bacon.
The place is pretty on the inside and purchases would definitely be a bit of a splurge.
With the number of quality brunch places in the Cleveland area, I won't be back.