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  • My wife and I visited "Silo's" this afternoon for the very first tine. I have to report that the experience was a very sad one. The best part about the visit was the young man (15 yrs. old) he was more professional and courteous than the adults. They can actually learn "customer service" etiquette from him. Here are the details of my horrible visit. There was another couple dining at the same time as my wife and I, they were white and we are black. The lady that works in Silo's would pass our table constantly to offer refills on their drinks and to make sure they were enjoying their meal.Only time she would say anything to my wife and I, was when I would summon here to our table before she dashed back behind the counter. One of her many trips to their table, the female worker even suggested dessert to the white couple, then hurried back behind the counter without offering my wife and I desert. If that behavior wasn't bad enough, the owner who was cooking, came from behind the counter, walked past my wife and to share a story about the establishment next door. He walked over to the table with the white couple, shared his story and a laugh, then walked past our table without so much as an 'eye contact' and returned behind the counter. As for my dinner, the taste was very bland. There was plenty of meat on my 'Philly Cheese Steak' however it lacked any kind of taste. Here's the finally to the whole discriminatory service we received. As I payed for my meal, my hand accidentally touched her hand during the exchange of money. The white female worker then wiped her hand on her cloths as if I were a diseased Infested person or that the blackness of my skin was hazardous. "The more things change, the more they stay the same". That was the first and last time I will ever frequent a bias establishment that displays discriminatory practices. It's apparent that this is the culture of this 'mom and pop' shop located next to Sun Valley 14 theater, I only hope that their ignorant, bias, 1960's behavior doesn't affect the 15 yrs old young man, because he has a bright future ahead of him!!! I'm speaking from professional experience of 20 yrs. in the role of Sr. Customer Service Manager for various fortune 100 companies!!
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