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  • I recently found out I was pregnant and was researching OBGYNs in my area (Downtown Phx) I tried out this place because it was right near my house and the reviews seemed ok. From the moment I got to the office I was already turned off and regretted coming here, I arrived 15 mins early and filled out all my paperwork and STILL waited for an hour just to be seen! Everyone in the waiting room was called before I was and I wasn't even seeing my actual Dr, I was assigned a PA instead. I did the usual Urine sample, and they took my blood and vitals but the PA kept asking me questions I already answered to the nurse which made me notice she wasn't even looking at my file nor had it with her, she was just taking notes on the Patient info sheet I filled out. She breezed through a low quality ultrasound and I had to ask her for pics which were blurry and barely even worth printing when I saw them. She explained that I would be going to a different facility in 2 weeks for the ultrasound and then go back to their office for the check up which I wasn't happy about having to go to multiple places but understood. When she finished I had to ask her about the results of the UA since I told her I felt like I may have a UTI, she told me everything looked fine but they would have to send it out to get those results (I've never heard of not getting UTI results the same day) and that she would just send a script for an antibiotic to my pharmacy which would be ready when I left there and that they would call in a couple days and tell me the results and I could stop taking them if they were negative. I waited until the next day to go to the Pharm and no script was sent, I called the OBGYN and explained there was supposed to be a script for an antibiotic and they said they would send it over. the next day the pharm called to tell me my script for prenatal was ready but that was all that was sent. I didn't even ask for prenatals since they're over the counter!!!! called the DR AGAIN and had it sent over, still no call from the Dr regarding my results but I thought I would wait another day. still a week later and 3 calls asking for my results and I had to call THEM to find out that the results had been in and are negative but the PA must have overlooked needing to call and let me know. I have requested my file and am switching to Maricopa OBGYN, I'm very disappointed in my first prenatal Dr visit as this should be a happy time and your doctor should make you feel comfortable, I hope Maricopa can turn this around and make it a positive experience for me as it should be.
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