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  • What a horrible business with atrocious customer service! I learned of Tiger Lilly at the Las Vegas Bridal Spectacular in August of 2014. The representatives seemed very pleasant and accommodating. Don't they all at the beginning? We scheduled a time for a phone consultation the Wednesday after the show. They never called. A month goes by, and I finally e-mail them to find out what happened. Marina Bradstreet responds, apologizes, and indicates she will give me a quote for my wedding. I provide her *exactly* what I'm looking for - down to the specific design and number of bouquets, boutonnieres, corsages, etc. Two week go by, and I don't hear from her. I e-mail her again asking when to expect the quote as I have other vendors who are waiting on me to make a decision. She replies that it is "impossible" to give me the quote because they are in the process of moving offices and she's "too busy" with the current wedding season. Impossible? Really? The other florists I contacted had me a quote the same day. You mean to tell me this business doesn't have time to take 5 minutes out of their day to generate a quote? Unbelievable. Needless to say, they lost out on my wedding, and I would recommend others stay faraway. You can find quality florists elsewhere in Las Vegas without the abhorrent customer service. Don't waste your time with Tiger Lilly. P.S I'm willing to forward the e-mails I got from Marina to whoever wants them so you can see how horrid the customer service really is. Just shoot me a message and I'll be glad to send them your way.
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