I went back for a bang trim because it was really an emergency. I got a same day appt. for 5pm with my regular. I was excited when I walked in because she was waiting for me (I was 15 mins early) and she remembered who I was, which is great customer service.
As usual, Brandy was very friendly and we discussed plans for the weekend. I also made mention that my hair was NOT black as I wanted, and she told me to just tell the receptionist next time I book a color appt. that I need black and they will special order. ALRIGHT!
From the time I left my car to the time I got back in, was a total of 9 minutes.. which was pretty cool. And the trim was free. Cant beat that.