This place was an amazing experience from the very beginning. When I called to make an appointment the receptionist was super friendly and informative. Then the wax with Khrysti... I came in super nervous and a bit insecure.. :(. Khrysti was AWESOME! She really loves her job, and it shows. She made me feel like a client/friend for years! I almost (almost..lol) forgot about the pain :). I will definitely be coming back for the maintenance waxes. I'm happy :)