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  • Please skip past this company and hire one of the other hundreds of party bus companies in town. I am a Maid of Honor and needed a party bus for a bachelorette party. I was specifically looking for a two hour rental, that could be split into a one and a half hours of drive time, with a drop off at a show; and another half hour ride back from the show, to our hotel. I went through a large event company that could handle that kind of request. Through this event company I ordered an H2 party bus, for fifteen women, that we could bring our own alcohol in and had enough room to dance. This company subcontracted John with Vegas Limo Coach. There ended up being a mix up between John and the event company in regards to the time our party was scheduled to be picked up, it was a difference of fifteen minutes. John was very upset over the time change, and even though it was the businesses mistake, not mine, John made sure to let me have it. To make a very long story short, John was angry, rude and aggressive during our whole ride with him. John arrived to our destination not the H2 that we had paid for, that could accommodate our group, but a Mercedes limo coach, that is similar to a large van. He was upset that we were going to bring champagne onto his van, even though the event company confirmed with me it was okay to bring our own alcohol. I assured him we would take it with us when we left. Before we even entered the bus he started yelling at me about how angry he was with the event company, that he was "in the business to make money," that he owned his business and how upset the time change had made him. When I explained to John that I did not understand how the time mix up could have happened, but I had already not only paid in full, but already added gratuity, it only made him yell loader. I then calmly explained that If he did indeed own the business, and he was in the business to make money, that I would appreciate it if he were more polite to me, as a paying customer. John then got within a foot away from me, raised his finger to my face and quietly said, "you listen to me, I am twice your age, don't you even start with me." I was upset and slightly frightened with his behavior, even frustrated it was not the party bus we had paid for, but I had no other option then to gather the girls onto the van anyways, or the entire night would have been ruined for the Bride. During the ride John stopped at the "Welcome to Las Vegas" sign as we had requested. But refused to get out and take our photos for us. When he dropped us off at our destination I asked for a moment of his time. I showed him my original reservation that confirmed the pick up time I originally planned, and that we should have been in an H2. John hit the piece of paper that was still in my hands with the back of his hand and yelled, "well that's not me! I am sick of this company, I just got off the phone with that f**ker and I am never driving for that f**cking company again." By this time I had had enough of the rudeness and disrespect. I informed John that I was appalled by the way he had treated me, and I would go out of my way to review him on every business review sight available, which undoubtedly would destroy his business. He got into his vehicle, with the window already rolled down, slammed the door, looked me right in the eyes and yelled, "you are just a f**king wh@re to me." I have never been so disrespected by a businessman in my life. That is when I finally (and honestly, to keep the integrity of this review) broke my calmness. I responded with, "f**k you for talking to me like that." he responded, "Are you threatening me?" (I can only assume he was referring to my promise to review his business). He yelled again, "Are you f**cking threatening me? I am calling the police! I am parking my bus and calling Metro!" I told him, "Perfect, I will wait." He then sped off, with no regards to the group of women standing near the front of the bus. And never returned. Obviously there was a communication error between the original event company and John's business. However, once I contacted the event company, after the altercation with John, they were not only embarrassed but incredibility apologetic. Even if the time mix up was the event companies' mistake, it wasn't mine, and John had absolutely no right to treat me, the customer, the way he did. As for my experience with John, I want to make a few facts clear. We were not a group of crazy 20-year-old women with condoms glued to veils and tutu's on. We are all well dressed, sophisticated, women in our thirties, all with incredibly professional careers within this valley. This kind of experience is impossible to make up, and I can only hope it defers you from hiring this horrible company.
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