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  • So, I really, really love Fogo de Chao, but I was disappointed with this location. I've gone to Fogo in Dallas and Kansas City for years, and each time, the food is amazing, the service is impeccable, and the restaurant is beautiful. We always have a wonderful experience and feel that it's well worth the money. The Scottsdale location... no. It's large, and the restaurant is nice, but the service is not good. The gauchos regularly came to our table and were attentive, but our dirty plates were not cleared until as asked, our sides of fried polenta, mashed potatoes, and fried bananas became cold/empty and were not replaced until we asked, and our cheese bread also ran out and was not replaced until we asked. Usually, sides and bread are replaced quickly, whether they're cold or empty, and several people will ask how we're doing and if we need anything. That didn't happen here. After we were done eating, we sat for a good 10+ minutes waiting for the table to be cleared so we could get dessert despite several servers walking by. I just wasn't impressed. It was not the good experience I've come to love. I will happily go to other Fogo locations but I think I'm done with Scottsdale.
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