This is a constructive review and I have to be honest...nicely. I read wonderful reviews about Rachel on Yelp so thought I'd try Jo-el. Just moved so trying to find someone good is tough. I walked in and was a bit undecided on what style I wanted. After our conversation, I could tell she was frustrated. I'm not one for change, so just kept the old style.
After about an hour, my bangs were about halfway around my head - I went home and cried. It's 8 months later and they're still growing out. Did I mention I had a $45 coupon and she said it didn't apply to her since she was a more experienced stylist? The rest of the cut was great, and if you know what you want, I'm sure she's fantastic. The place was nice, but won't be back ever again.