Have eaten here several times during Happy Hour or early dinner hours.. Food was good as was service. Have now gone twice at "late" lunch hour and both times service was BAD.. Today it was so bad I walked out without even ordering and they didn't seem to care. Waitress brought my iced tea and menu and then proceeded to join her coworkers behind the sushi bar to hang Christmas stockings. Fifteen minutes later she still hadn't even looked up, let alone come back to refill the tea or take my order. When I got up to leave and said "you'd think with an empty restaurant you'd find time to wait on customers" they all looked at me like I was crazy and not one even offered an apology.. just went back to hanging stockings. Hope Santa leaves coal... that's what they've earned. This is my Grand Daughter's favorite place, but I'm not sure I'd go back.