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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-11-25 00:00:00 (xsd:dateTime)
itemReviewed	Lowe's Home Improvement
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	3 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	0 (xsd:int)
rev:text	I've had a mixed bag here. I'm going to try and break this down: I've unfortunately visited quite a bit this past month now that I just bought my first home. 1. Management - by and large pretty helpful, though you rarely get a call back when they say you will. In the 5 calls I've made and had to deal w/ managers and assistant managers - only once did I get a call back....and that was only b/c she had to check on something and get back to me. I wonder if the delay isn't b/c they are retail and don't necessarily work consecutive days? 2. Store associates - pretty friendly, though I'm knocking off stars here for the very very unprofessional behavior I witnessed last night. I was making an appliance purchased and inquired about any special financing offers. The sales associate was nice enough and while ringing me up did her best to call different departments to find the answer. This took a few minutes, so another cashier came up and asked "what exactly are you trying to need, can I help." To which her fellow cashier FLIPPED out. It was just wild. There was yelling and she eventually walked off. She wasn't yelling at me, but at her fellow coworker. I'll try and quote but it went something like this "if I need your help I'll ask for it....here you finish" and she walked away. I was just gobsmacked. I was really in a rush or I would have reported the issue to a manager. No excuse to treat your fellow employee that way. According to the sales associate who was just trying to help 'that's just the way she is.' WTF? 3. Delivery drivers - first experience very negative....2nd experience pretty positive. I had the same driver. He apologized for any "misunderstanding" I accepted it and moved on. 4. Service guys - first rate. They tried and tried to get my first washing machine to work properly. So there you have it. All in all this is the best stocked Lowes in the Charlotte area I think - probably b/c of the proximity to corporate. I've had some negative experiences that they try and make right - but no one can excuse the bizarre flip out I witnessed last night. Homegirl was having a really rough day.
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Stephanie

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