This use to be one of my favourite dinner place. Their combo meal with a drink is decent price but have increased in price a few times in the last year. You can choose sweetness level and whether you want ice for your drink BUT today I asked for 30% sugar but received more like 90% sugar. This is unacceptable. Too bad I found out after I left.
The customer service have gotten worst over the years as well. Why must customers ask for a glass of water and get a dirty look? You would think getting a glass of water after sitting down is a standard expectation but apparently not at this place. After sitting down for 5 minutes I had to get my own manual because no one cares to offer us one. The staff was too busy chatting with each other.
Getting the bill was a challenged too since they were hiding behind the take out counter. I'm using the word hiding because there was no customer at the counter and there was 2 staff chatting there. The layout of the place makes it hard for customers to get there attention. Time to find a time Taiwanese restaurant to hang out.