My husband and I had been here once before and enjoyed it the first time and thought to start coming here weekly to relax and get out to the strip since we are locals and usually avoid the area.
Our most recent visit here was absolutely unacceptable. It was a Friday night and we had a bay on level 3 which was $90 an hour. We had 4 people total and 3/4 had memberships (in order to golf you must have a membership, if you do not have one, it is $5). We stayed for about an hour and a half and had drinks and food. When our bill came, we were charged for 4 memberships even though we only signed 1 person up for a membership. Upon noticing this and asking for this to be corrected, they stated that they had already run our card and that the only way to refund us would be to void the charge and charge it again for the correct amount. HELLO, this would be a total hold of $500 for the weekend. We were not offered an apology but attitude from the so called "hospitality" manager Tammy. I have not encountered such a poor excuse of a manager in recent memory. She was curt and extremely rude, interrupting my husband as he was trying to explain the issue. We were given a BS excuse as to why they charged us unnecessarily and "accidentally". It is my belief that they purposely charge customers for this "membership" hoping you will be too drunk or unaware to notice. At the end of the day it was a stupid $15 on a bill of over $250 for us, but it was about the principle and doing the right thing. Beware if you are going to look for extra charges to your bill!