The last time I went to Sushi Kiku two years ago, I had a completely different experience compared to my experience last weekend.
Needless to say, the service was awful. When my sister and I first walked in, nobody even came by to tell us how long the wait would be, or that they would be with us momentarily.
I waited a few minutes, and finally went up to a waiter to ask her how long it would be, because it was a full restaurant. I understand they were busy, but they also seemed understaffed.
The only time the wait staff came by without me asking was to take our order. Luckily we were sitting by the POS system, so somebody was always nearby.
I got the chicken teriyaki bento box, which was OK. I also ordered some mango and green tea ice cream in the end which was not bad either. The food in my opinion was very standard.
Unfortunately the service just ruined the whole experience for me. I will not be coming back in the future, sorry Kiku.