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| - This place really doesn't deserve the one star.. I went on Yelp to find the nearest Urgent Care after my mom had just had a bad fall (which ended up resulting in breaking both bones in her wrist), I called them and they said there was absolutely no one else in. Perfect, right? Wrong.. We got there and were "greeted" with staff with attitude
I've never been so disappointed to see so much attitude to people in pain. I tried my best to be polite, but their responses were rude & snappy. I filled out paperwork & the receptionist said she would call me when she was done with the paperwork, however, she put the paperwork on the desk & walked away to laugh with her coworkers in the back. Then when everything was finished, the MA didn't even call my mom by name, she just said, "are you ready?"
It wasn't necessarily what they said, but more so HOW they said it.. I was shocked to see such nice reviews on Yelp after this experience.. Maybe we came on a bad day, but regardless, we won't be coming back..
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