This place is insane. I once ate here weekly for a month. I couldn't help it. Everything I've ever had here has been amazing. The ice cream bars, the banana tempura fondue, the banana split latte, the BALT. Everything. It's all amazing. While the service is sometimes a bit off, it never matters. As long as the chocolate is there I don't care. The restaurant even LOOKS like chocolate. There are pipes all around leading to the bar which has large tubs of milk, white, and dark chocolate. I've wondered if anyone has ever stupidly tried to break those pipes open.
P.S. If you're going to come to Max Brenner, you MUST get something with chocolate in it. It makes me sad when I see people come in and order just a salad and a water. It makes me want to force feed them chocolate. Come here to indulge!