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  • When the name of your business displays the product that you are selling to the sweet masses - I think it raises the bar of expectation so much higher. I expect a plethora of cupcakes when I see that glass case of baked confections. I expect quality that is unsurpassed, flavors that rival, taste buds that dance... How disappointing to see a selection of only half a dozen, most of them chocolate. The butter cream frosting is delicious, but so incredibly rich that a thin layer is sufficient. Which consequently happens to be the one thing that Gigi is not conservative with. There is such an overabundance of the stuff that it virtually makes the cupcake disappear, making it nigh impossible to eat and forcing you to scrape off 2/3 off it just to he able to finish. Even my 4 year old candy addict suffered through the frosting and eventually abandoned ship by tipping it upside down and picking off only the cake on her "Miss Princess" pink cupcake. The cake itself is on the drier side - which doesn't surprise me as it has to balance out that behemoth amount of frosting. The second item of contention is the cheesecake cupcake.it should be called the cheesecake flavored pie filling or custard. There is no cake or crust so that you essentially need to eat this with a spoon, except it comes in the very flimsy cupcake paper. Again the butter cream frosting so heavy and exaggerated that after two bites in I was done. The flavor was rich sweet and decadent and would have been great in a sharable cup for spooning it out, without all the cream. Other than that, the branding and overall merchandising and girlie displays are beautifully done and perfect for little princesses. Price of a cupcake is about $4. Staff is friendly but nothing significant. You know how sometimes customer service can be so amazing that you forget that you didn't really like the product?
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