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  • Tried shipping an item to my husband in Afghanistan from this Mint Hill location but an employee and her manager advised me several times that it wasn't possible to ship. They instructed me that I had to use the post office due to customs forms that needed to be filled out. I tried explaining to them that I've used UPS several times to ship packages to Afghanistan and even showed them emails on my phone as proof. Left the store very disappointed. Ended up having to drive to another location miles away off WT Harris that I've used previously and shipped the item with no fuss. Was in/out in 10 mins or less. They filled out the customs form electronically for me plus gave me an email confirmation. Kudos to this location!
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