The first time we went to Flat Top was great. We had a large group of our family and some we're vegetarian and some we're not do this place for all of our dietary needs. However, we Haven't been back in a while because during the next couple visits it got to where it would take 30-45min to get food and the last time it was dirty, tables, floors and seats all had food particles all over. On out last visit, and it will be our last, our food came quickly but it wasn't even cooked. Most items on the bar were still frozen and were all but thawed when arrived at the table. When we said something to our server, she said that is how it should be. Great concept but this location is doomed if they don't get it right. Can't believe it's still open. We didn't finish out lunch and walked next door to Penn Station for lunch. Flat Top went from great to Very disappointing