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| - SUPER LONG REVIEW!!! After seeing BlogTo's video I quickly decided to try there based on how beautiful it looked!
Service - 5/5
Environment - 4/5
Food - 2.5-3/5
Cost - 1/5
Theres many bad reviews on Google /Yelp , but I decided to give it a chance. General crowds reaction are still important regardless . Keep in mind I'm reviewing based on EVERY aspect of the place.
It's NOT good...BUT, its not bad. People need to stop overreacting and be fair. I'll explain further.
Saturday night they didnt have reservations for that day so they allowedwalk-ins (but some days they do take reservations ..?). Walked in being asked to wait for 45 mins but my friend and I ended up waiting just 15 mins. Their reservation system texted us and gave us 5 mins to confirm .
Weekdays are $34.99 while weekends are $38.99 per person , its all you can eat as well ! It's pricier than most common hotpot places but I can understand why, because it's a buffet-style and self-serving kind of place . What I find thats such a turn-off is the extra pricing of the broth , normally I don't mind but , spicy broth for $19.99?! Way too overpriced ! On top of that , extra fees for sauce per person as well ($2.50 per person so believe ), which is ridiculous ! The price per person was just fine to me , make it $40 per person if you have to but the overpricing of the broth and extra sauce fees is absurd. The other flavours of broth had different prices , ranges about $12-18 I believe !
EDIT : Spicy broth is $19.99 for one big shared one. Single small one (if you're in a big group I believe ) is about $7.99, Is what I'm reading online . Regardless , one big pot with split flavours are still extr pricey with extra fees
ALL THE MENUS ARE IN CHINESE .
I hope there will be an English menu soon , there's non-Chinese customers like me and others in the area, I understand many customers are Chinese but a secondary language would be helpful .
My waitress (cute short hair tomboy ) named Dan was very attentive and sweet , took her time to explain each category and options and menu for me ! It's a very busy place , all staff seemed to be pacing back and forth constantly, looking exhausted (it IS a new place afterall ) . My waitress Dan didn't rush , and was very patient in explaining everything carefully , even answered all of my questions , I kinda didnt want to impose on her. She was kind and also helped adding a sleeve on top of our jackets that's hung on the chair , the sleeve helps keep the smell away :) they also offer an apron to wear to keep away smell from your clothes !
Overall the experience is like a buffet , just be careful not to bump into others. Despite the extras and overpriced selects , the quality is OKAY. They're just like every other hotpot places honestly , like the supplies of frozen preps (some are fresh and some selections of cooked sides (like fried rice , stir fry noodles etc ) so I don't get why this place is so overpriced , I'm guessing to help cover the costs of all the hefty expenses they spent on to decorate this place haha. At least I can get a big handful of seafood without any shame or extra charges (many other places charge extra for seafood )
As seen in my other photo I ordered a "premium beef" (they also have higher quality of pork and lamb) on the menu for extra charges . I decided to try it out , Dan recommended me one selection (which is the cheapest ) for $8.99. It's marbled beef and just slightly more tender , I mean , IF they supplied these beefs in the station rather than the cheap T&T kind of frozen hotpot meats then I'm totally cool with the place being 34-38 bucks.
If you go in big groups you can have your own pot , if shared , the pot is bigger , extra fee if it's split broth, my friend and I decided to share the spicy brother. It contains massive amount of hot red peppers and other garnishes . Was quite spicy ! I believe you can choose a different level of pice but I didnt get that opportunity , just ask ! The octagonal pot was gridded into 9 grids , which is pretty convenient so you don't have to keep searching for missing food.
The only complaint I have is the curled/gridded squid. (Theres other types of squid/cuttlefishes which is pretty interesting. Like the ring shapes and tiny cuttlefish-heads). But the curled squid was the most terrible quality ever ! They all have some sort of powdered substance on it and even after being cooked didn't taste like proper squid . I couldn't finish what I had from that.
Paid about $50-$60 per person (after tax , before tip ) . Got 10% off for grand opening.
Wouldn't mind trying again until they lower the costs !
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