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  • Let's break this down. Poutine - 5 stars. Burger - 3 stars. Customer service - 0 stars. So I'm averaging all that out to 3 stars. The burgers are alright, but we tried this place instead of venturing to the Priest one Sunday, and my entire family agreed that Priest burgers are far better. We all loved the epic cheese pull on the tasty poutine, so we will probably be back for that. The main issue was service - they get some decent lineups here, so I ordered in advance via Foodora for pickup. Despite being told to pickup a full half hour after placing the order, when I arrived, they hadn't even started my order yet. And they were real dicks about it, no sorry, no make goods, just "we got slammed" and "you are lucky we even took the foodora order, since we are so slammed". I've worked in food service, and I know what it is to be slammed - but that doesn't ever excuse poor service. Don't take the order if you can't fill the order, and don't act like you are doing me a favor. Next time we will just go to Priest and skip the attitude.
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