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  • The food was Five STAR all the way. I had the short rib. Amazing. The service though was less then. The bus boy was 5 star but other things just did not make sense. I asked what kind of NA beer they had and was told St Pauli which I like. I was brought a brand I did not know and as the waiter was pouring it, I was told this was a substitution. I was TOLD. I was not asked. It ended up being fine but that is not my point. The salads came out. They were all delivered to the wrong parties. There should be seat numbers assigned so that they wind up in the right place. Mine was not part of the initial delivery and since mine had not been delivered yet, it was my intent to ask for anchovies for my Caesar salad. When I asked about my salad the guy delivering the salads stated, "I only have two hands". Wrong answer. Very rude response. Salad showed up and the anchovies a few minutes later on the side. The entree's came out while we were still eating our salads. Poor timing. Then I had no utensils as they took all of them from me with the bread plate though I was not done with the bread. Lastly, never once in an hour and a half were we asked if we wanted more beverages. I was with a guy who spent $700 on wine alone the night before. I was never offered another beer and though ONE bottle of wine was split between the table, not once were we asked if we wanted more. You lost a few hundred dollars on this visit. Like I said, the food was great but it was as if the "B" or "C" team was on duty. Why is your average only three stars with as long as you have been in Vegas, especially when the food is always amazing, so amazing I will be back. With that said, if poor service is bringing you down, you are losing business. With so many restaurants in Downtown Summerlin located next to the Red Rock Casino and you look for great restaurants on the Yelp app, how many Yelpers are going to run to a three star restaurant? I will tell you to go there for the food but it is a coin toss on the service
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