I don't know where Tom here has been going for car repairs because Glenshaw Auto certianly is not honest, reliable or fair. I was a loyal customer for many years until I was treated horribly by the staff. They are unethical and will do work to your car without contacting you, so you will have to pay them. If you want to be taking advantage of and treated with disrespect this is your place...if not you might want to find another shop!