I went in for a picture frame. The store was well stocked with any craft item or idea that may cross your mind. Young and old could spend hours here and leave with a bag full of goodies for their next hands-on project.
I would say the employees are the reason I give it a 3. No one acknowledged me or smiled or asked if I needed help. Luckily I am familiar with what Michael's has to offer, so I didn't need assistance.