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| - AWKWARD as attending your ex husbands wedding to your former best friend...best way to sum up tonight's dinner at Moto.
Let me start with saying, I love Moto, come often, Charity and another server, tall, dark hair, black rimmed glasses, tattoos (mad at myself I can't recall his name right now) are amazing. Know the menu, attentive and personable without being fake and obnoxious. I honestly will wait for a table in their section rather than risk not having the experience I've become custom to.
Tonight...I will keep it as brief as I can.
- gentleman who sat us was literally dripping in sweat. It's July, it's miserable I get it. It was not really getting my appetite going watching him drip all over our menus clearly frazzled.
- the restaurant was clearly way busier than anyone expected given its summer and 7 pm on a Thursday. They were understaffed, but hey, it's summer in AZ. Things slow down.
- the ONLY people who appeared frazzled and annoyed the restaurant was busy...was the swamp monster who sat us (assuming some sort of lead / management position and a man in a purple polo. The servers and the ONLY sushi chef seemed to be on point and not showing the customers any sort of panic.
Let's talk about purple polo. It was unclear if he was a off duty Moto fun police officer. Customer who self appointed himself as the boss. Or just an unhappy man on a mission to ruin everyone's night. He spent 85% of his time sitting at the bar socializing with what appeared to be regulars, and the 15% terrorizing the staff with his overly anxious approach.
He actually felt it was necessary and appropriate to pull out server outside right in front of the CLEAR glass door for everyone to to see him, what appeared to be grilling her. Regardless if it was a slap on the wrist or a celebration of her great service. Not appropriate, and unprofessional. The restaurant was packed and she was clearly capable of handling her tables...well until he removed her to publicly humiliate her. It was unprofessional and a poor example of what I assume would be management? Save it for off hours. Oh, and maybe not chill at the bar while your understaffed restaurant busts their asses and then ridicule and undermine them in front of their customers. Normally, I would give 5 stars to Moto. My husband and I left dinner from one of our favorite places disgusted and mortified by the stranger in the purple polos' strange and unprofessional behavior. I hope he reads this review and feels ashamed and apologizes to his hard working staff.
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