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| - I have to be honest, I am a true A&F customer. Having worked and been a manager at one of the most hectic and overstocked A&F's there is (Milpitas, CA), I know how hard you have to work to keep the store clean and to attempt to please every customer. That being said, simply coming in as a customer, if I had no prior experience with A&F, I was not impressed with this store.
Keep in mind, I am a big fan of Town Square in Las Vegas. Although I don't live in LV anymore, I have to visit this shopping center every time I am in town. This past weekend was my first time visiting the A&F in Town Square. Bragging to my friend about the normally stellar customer service I always see at A&Fs in other places, It took at least 3-4 minutes of walking around before I saw an employee (aside from the people being rung up at the cash register). When I finally did see anybody, there were about 4 associates and managers at the back of the store by the register there, chatting away, ignoring every customer in sight. My friend and I were not greeted at all or told about the promotion or even approached while we were rummaging for sizes. I didn't want to interrupt the animated conversation going on between the employees, so we simply left.
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