Ugh... my best friend and my husband both love this place. I don't get it! I do end up going with them somewhat often, which kills me because so many wonderful places are nearby (Wild Mango, Brown Bag Burger, Flavours of India, even Red Robin is better than this, for crying out loud...).
The salad bar is pretty good with variety if not freshness.
The food and the service have been about equally salty.
The worst thing ever is when the manager walks around to greet diners to ask how their meal is going. It's so awkward, especially because I feel compelled to lie due to peer pressure and manners.
Redeeming quality: my MIL clips coupons for us all the time, so at least it's cheap.