This review is for the location in Dana Park in Mesa, AZ. Their long-standing (at least a couple of years) salesmen are the worst. Asked the salesman if there was a picture for the wood-like porcelain tile and he told me to buy a box for $100. When I told him it would be way to heavy to carry he suggested I can buy the box and take out one tile at a time. Asked him for the name of the company so that I could look it up on possibly a website. He wouldn't say - found it myself it was Emser tile. Baker Bros. only uses their distributor name. Very condescending attitude. I would not buy from this store because of their salespersons. Went to Monterey Tile on Baseline in Mesa and received exceptional service. Lisa is fantastic and helped me tremendously with my purchase.