I wanted to get my car washed before a long trip, figured I might as well get more than the basic exterior. I went in and they had a deal on their 'Express Detail' which includes cleaning all the interior as well.
I figured it was worth it. Big mistake. After waiting an hour I get up and start watching... nobody touches my car... watch them finish up some other cars... maybe they are waiting for my carpets to dry... finally ask the receptionist lady (who speaks some English) and she says, it is done. It had been done for a while and she told the guy to get me since she saw me waiting. She wasn't doing anything, but she couldn't come get me. I waited 30+ minutes. Finally I go check the car. Spots all over it, from the wax, from bird poo, from water. Interior cleaner, but not well vacuumed. After waiting 1.5 hours I just want out of this place.
Needless to say I won't be back. Honestly, how are people supposed to guess their cars are ready when you can't even see them from the patio waiting area.