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  • Just had the most horrible experience at this location. Was served by an extremely rude and unhygenic lady named Alma. I asked for a soup, she cleaned the dirt of her the corners of her mouth (not wearing gloves) then took my soup container and her thumb the one that just touched her mouth, was on the rim and the inner portion of the soup cup. I requested for her to pour me a new soup and pit on gloves. She started giving me attitude and telling me that she doesn't have to put gloves, and that it is not a big deal because I can serve the soup in another plate, and that her finger didn't touch the actual soup. At this point I said that I would like a refund and just want to leave. That if she doesn't understand what she did wrong I will get Ministry of health to educate her. By that time there was another customer inside, she said time that I have to wait for the refund as she will serve the new customer first. I said that I am an exisiting customer and she should provide me with a refund and not serve a new one. Thankfully, a man came out from the back to offer his help (clearly he had some customer service skills, unlike this lady). He said that he will serve the new customer for her to provide me with refund, she refused. So he helped me out by issuing refund. I am so grossed out, and offended as a customer. I will never set foot in this place again!! Do not recommend! If this is how she acts in front of consumers, I would hate to imagine how she handles food in their absence. BAD EXPERIENCE!!!!!
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