I won't be returning to Party Planet. For such a large store, they have very few employees. I came in to make a cake order and was left to hunt down an employee after waiting a very long time, as one employee was handling a balloon order in the back and the other was apparently doing something else behind closed doors. Secondly, the prices are very high. I was able to get the same items elsewhere for a much lower price. Also, the pokeball decorations I bought were not in the best of condition when I took them out of the package, and were horribly bent to the point that I was embarrased to hang them. Thirdly, I was unhappy with the Pokemon cake I ordered for my daughter's birthday. In the picture of the cake shown on the web site and in the binder at the register, they include three different cake toppers that are Pokemon-themed. However, when I received the cake, it had zero toppers. They simply handed me a Pokeball to place myself. I feel deceived and gypped considering this was a $32 cake. Won't be returning or recommending.