This is not a fancy dancy hotel. It provides the basics but at a higher level than most non luxury hotels. You may be checked in and served in the eating area by the same person. I have never encountered anything but friendly and professional staff.
Along with the price of the room is breakfast that is not bad. And the "restaurant" provides food and lquor round the clock. The liquor pours have been very nice at every one of my stays.
Rooms are larger than most at this level of hotel but no bathtub. Some have laundry facilities.
A very good hotel for friendly staff, round the clock food and drink, reasonable price and usually in a convenient location when you travel.