It's a little funny to me that these two first time Yelpers below posted such horrible reviews.
My experience was perfectly acceptable.
The first thing I appreciated was them asking, "how much would you like to spend?"
"About $20, please."
"It's probably better if you choose a pre-made bouquet. The budget is a little small for a custom one"
Straight to the point, no tip-toeing about prices. I picked a nice pre-made bouquet with a bright variety of fresh (not wilted) flowers. I paid a fair price, and walked out the door.
The English spoken was perfectly acceptable, and the interaction was professional.
But thanks to the reviews that I've read, I won't ever order things for delivery on any important date.