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| - My intent is not to harm Scott's business and his work; although, I feel the need to provide an accurate review because our experience was far below professional and quite frankly, really pissed me off. Obviously I hired Scott for good reasons: his 5 star Yelp reviews, the small business, how he sold his work and the price. However, I would never recommend his service. Despite the initial positive interactions, Scott ended up to be unreliable, dishonest and did not complete the work; leaving us without a care and a mess to clean up. Furthermore, as our interactions progressed he increasingly made me feel uncomfortable and unsafe. I am appalled at his behaviors and actions, which I have described below.
I met with Scott on a Thursday regarding a major trim of two mature trees, an Ash in the front and a Maple in the back. I scheduled him for the following Tuesday to accommodate our holiday weekend schedule. Later Thursday evening, he pressured me to start the following day, Friday, stating he could get the job done in one day. As it was a good hustle, I agreed to let him begin the job.
Scott showed up late on Friday morning in a Lyft stating, he "does not drive". Throughout the day, Scott had to leave several times, utilizing ride share the entire weekend, to obtain tools to complete the job. He did not finish the job on Friday and asked for half the money up front. Scott was given permission to finish the work on Saturday, again stating he could get it done with one more days work. Noticing the tree limbs that were laying in the front yard cut like firewood I asked what his intent was. He stated he "donated" the wood he cut on Craigslist and I told him we were interested in keeping the wood. Additionally, Scott took several large items out of the neighborhood bulk trash to use as tools and stored them on our property in the front of the house.
On Saturday, Scott not show up until after 2 PM and had to leave again to obtain tools to complete the job. He worked until after dark in the backyard, not leaving until approximately 8 PM. He discard the wood in the front yard without our permission or further discussion about an interest in keeping it. Scott left his supplies, tools, trash and recovered bulk trash on our front property. He also did not clean up the debris from the front tree. Scott was informed that due to the holiday, he could not work on Sunday or Monday, and would need to finish the job on Tuesday when originally scheduled him to begin. Scott still planned to return on Sunday to clean up the front yard and was given permission.
Scott did not show up at all on Sunday.
On Monday, Scott retrieved his tools from the front yard for "another job" and planned to return on Tuesday to finish the work as planed. However, he later text and asked for another portion of the money to purchase a tool for the other job, adding that he would do extra work for it; which in the same text stated he was "going to do [the extra work] any way". At this time, I was 100% concerned about his behaviors and actions. He was informed that he would receive the reminder of the payment upon completion of the job, which he was given one more day to complete. He apologized for his request and planned to return the following day, Tuesday, before 9 AM to finish the job.
At 9:15 AM on Tuesday morning, I text Scott to see if he was planning on returning to the job. He replied that he was unable to finish the job at this time and would return to pick up the remainder of his belongings. He was informed that he would not be receiving the remaining 40% of his payment and would need to remove his belongings from our property by 5 PM. Scott never returned to my home and left small tools, supplies, trash, bulk trash and an entire front yard to clean up.
The following weekend, it took us an entire day to clean up the mess that Scott left in our front yard and pull the half trimmed branches from the trees.
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