The only appeal of this restaurant is that it serves decent quality food for inexpensive prices. The experience, however, is cringe-worthy. Lineups during peak hours are insane and the store layout clearly was not made to accommodate the back-to-back sardine packing action at the doorway.
When I went for dinner, it was noisy, I felt rushed, and the employees were very lackluster. The tables were dirty and sticky and I already felt all the regrets upon taking off my jacket.
Granted, the food here was fine. The rice stone pot had a smaller portion of rice but the chicken was very tender and juicy. The BBQ pork was palatable and tender as well. The vegetable dish was plentiful and the gai lan had a nice soft crunch to it. My only complaint would be that this dish was overly drenched in oil. It nearly blinded me from how brightly it glistened.
Another downfall was the dessert soup, which would have been a waste of my intake quota. It was supposedly red bean soup but it had been diluted to the max and tasted more like water. There were barely any red beans present and the texture was runny.
Overall, I would probably come back for the food:cost value, but just never again during busy hours. I'd likely just stick with afternoon tea to get the complementary specialty drink (see previous review).