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  • This is Las Vegas, land of hotels. It's amazing that you might find a product this poorly kept in Summerlin. Staff was a bit off. When I checked in, a bit after 10 pm there was no one at the counter, and no bell to ring. I waited a few minutes till someone showed up. In the morning, leaving my room, as I walked down the hall two of them leaned against each wall. It was apparent that they had been conversing in this position and upon seeing me they stopped talking to one another and just said, "good morning sir" as I walked down the hall between them. Back to the product itself. The building seemed nice enough from the outside, a typical business hotel. When I checked in, I was very disappointed by what they called a fitness center. See my photo, it's more of a broom closet with some machines in it. Upon entering my room I immediately noticed how filthy my carpet appeared, the carpet was in desperate need of carpet cleaning with black streaks all the way into the bedroom. I had brought some cold drinks with me, only to find no mini fridge in the room, a fairly common accessory in business hotels these days. The WiFi was free as advertised, but incredibly slow. I travel a lot for work in business hotels across the country, 2.5-5 is common for free speeds, this place was 1.5. The shower door in the bathroom was barely functional, one side didn't open completely while the other dragged instead of opening smoothly. There were signs everywhere about water conservation, but of concern as the bed sheets that were slightly off color in the middle. The window, on the first floor, had no privacy drapes, only black out curtains. The TV seemed tiny and blurry, maybe 27" but at 720 and the far side of the room, I know this is because 1080 has spoiled me. Lastly the interior had this huge blank wall next to the entrance, but visible from the bed or desk. Overall it feels like this place was just thrown together, following a guide book for minimum standards. This is all stuff that can be easily fixed. Until then I will find other business hotel accommodations when staying in Las Vegas.
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