I've never had a problem in Starbucks, that being said, I'm not attempting to diminish anyone else's experience either. I will tell you this, every barista I've encountered has been exceptional in demeanor and service. I had the pleasure of visiting this location several times over the last 35 hours. I'm newly addicted to the lime refresher. It's completely fantastic. I love the coffee, it the lime refresher has me returning again and again. As a brand, their product is amazing and the attention to all facets of the details is impeccable. Lime Refreshers for the win