I wish I could give 0 stars. I usually go to Dutch Bros. in Tempe, Paradise Valley, and Mesa-- never have I had such dreadful service in my entire life. Considering I frequent upwards of 8 times a week, maybe multiple times a day, I am used to waiting in the lines and understand they can get long and difficult to attend to. I have waited almost 20 minutes, time enough to write a review on how horrible the service was, and have still not reached the front of the line. I have seen three people walk up to the window and receive their drink before me even though most of them came long after the line.
I do not usually write bad reviews because I understand how all businesses need room to improve but this was extremely disappointing.