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  • I gone to this location which is nearby me twice and unfortunately had to experience poor customer service experience and lack of common courtesy on both occasion. I normally would go to the one on S Decatur and Sahara some mornings with my granddaughter where their servicing and customer service has been nothing but friendly and professional. I had expected same experience on this W Flamingo location BUT it was very unfortunate that they had a customer and myself waiting on line to order while 3 people are walking about behind the counter like we were invisible??? 2nd time I stopped by to get a bagel I was rudely ignored and bypass by the attendant who decided to care for the customer who just had walked in to ask some question while I'm standing in the front waiting to order! That was unacceptable for lack of customer service. I just simply walked out of there and drove 10 mins to the Sahara and S. Decatur location to get my bagel. I WILL NEVER GO BACK TO THIS W FLAMINGO LOCATION AGAIN! DON'T CARE HOW CLOSE TO ME IT IS!! I RATHER MAKE THE EXTRA TRIP TO A LOCATION THAT CARES TO CATER AND SERVE THEIR CUSTOMERS RESPECTFULLY! THAT'S WHAT CUSTOMER SERVICE IS ALL ABOUT SOMETHING THIS LOCATION LACKS ON AMONG THEIR MORNING STAFF!! UTTER DISAPPOINTMENT!!!
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