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  • I used GrubHub to order from this place on quite a few occasions. The food was always bland, pedestrian, but nothing to complain too much about and since they delivered to me, I let it slide. Last night 12/1/2014 my boyfriend and I were having rough days/nights from work and didn't feel like preparing a meal after all the holiday festivities. So we ordered Thai Hana at around 7:00. I got a confirmation that the food would arrive around 8:00 (which seemed normal). 7:27 p.m. I get an update "Your food is on it's way". Woah that was quick I think! 8:10 p.m. rolls around, no food. I call grubhub, they call the restaurant and advise me "Food will be there around 8:28, driver is in route to you". The driver calls me at 8:32 and says "oh man I hit traffic but I'm on my way to you should be there shortly I'll call when I arrive". My bf and I are a little annoyed but honestly, we're understanding people so we let it slide. Now it's 9:00 p.m. and we ordered our food 2 hours ago, and we are aggitated. I call GrubHub again, they say they were advised by this location that my food was already delivered. I correct them. It was not. They call the facility again, they tell grubhub again that they got a little backed up but the food should be there shortly. 9:27 p.m. the driver calls me AGAIN and says AGAIN "Hey I'm on my way I got stuck in traffic I'll be there in 2 min." 9:35 driver shows up. Food was cold. Food was terrible. Midnight my bf wakes up to throw up for the next 5 hours, he ended up sleeping in the bathroom until he had to get up and shower and get ready to go to work. Poor thing. I did NOT get sick, but he looked like a green ghost. My stomach is still a little queasy feeling but atleast I managed to keep my terrible food down. When it comes down to it, their service sucks, their drivers suck, their food is sub-par, and somehow it took them 2 1/2 hours to deliver 1 order of Maki Rolls, Drunken Noodle, Curry. and a ginger salad. On top of that the Maki & Curry made my bf violently ill and the Noodles and Salad made me feel nauseated. We're done with you Thai Hana and hopefully no one else has to suffer in the future when they order from you.
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