I would give this location a one but, I don't want to dissuade people from trying other locations-I have had nice experiences at both the Ashville, NC and Greenville, Sc restaurants
It was a very disorganized mob scene and they honored our reservation after a 20 minute wait. As Jerry Seinfeld says" anyone can take reservations, it is the holding that counts".
Sat at our table another full hour without being served our main course. Eggs and grits-not complex! The waiter just kept telling us that Sunday brunch is always slammed. So my advise is don't go on Sunday morning.
My food was so, so-I was beyond hungry by then and my sons eggs were cold-how did they manage delayed service and cold food?
On second floor, steep stair walk up and available elevator near street. Adequate parking lot, casual dress, prices are average, and full bar.