I made the appointment before I read any reviews, so after reading them I was quite nervous for the appointment. However, we were treated very nicely so I felt like I should write a review. I called Friday afternoon and was able to get an appointment for Monday. Was very happy about that. Once we got there, it only took an hour and 15 minutes from the time I checked in, filled out new patient paperwork, got called back and received an exam and was out the door. We have had years of specialists and an hour and 15 minutes is really actually pretty quick for a specialist. Most importantly the staff and doctor were very compassionate (especially since they were dealing with an 11 year old) and really made her feel at ease and comfortable. I am very happy that I kept the appointment and am hopefully that this treatment works on a condition we have been dealing with since Feb, especially since three other physicians struggled with the condition.