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| - Pretty all-around terrible experience at RnR last week, between the food, the drinks, the service, and the cleanliness. I had heard about the place for a while so I suggested it to my group of 4. We decided to pay a visit during the early evening. It's a very nice space with Scottsdale-attractive staff...and that's about where the positive part of this review ends.
Upon arrival we ordered four cocktails from their "signature" cocktail list, then watched as muscles the bartender read a cheat sheet on exactly how to make them. While the bartender was clearly struggling with the "signature" cocktails, we ordered several shared appetizers--which came out long before the cocktails ever arrived. The food was cold and some items were not cooked all the way through--maybe a product of them being rushed to our table for some reason. "Baked" brie was cold and unmelted, and the much-hyped animal fries looking like they'd been under a heat lamp for hours (but still cold)...the only decent thing was the shrimp tacos, but it's pretty hard to screw up a fried shrimp taco. Then the cocktails arrived, and perhaps predictably, they all came out looking and tasting awful; just the wrong balance of flavors and not mixed correctly. The ice had melted because of the time spent trying to mix them. And two of them kinda tasted like rubbing alcohol. Or gasoline. Our server had disappeared from the beginning, leaving us with runners who would only say "I'll get your server" whenever we had even the simplest of requests--like: "can we get some side plates?" "I'll get your server." Finally, fifteen minutes after the food arrived, the server came by and provided us with side plates for the shared appetizers. Not that we needed them at that point, but the side plates were still very wet from being washed and several had food residue on them. Disgusting. After the four terrible $13 cocktails, cold appetizers, poor service, and dirty plates, we decided to pack in our planned dinner and head down the street to a place that knew how to mix a drink and cook. Of course, it took forever to get our check because the server pulled another disappearing act for about 20 minutes, and when the check came, we were shocked at how much all this awfulness cost: almost $90 to be fed cold food and bad drinks while being ignored. Sorry RnR, but we're never coming back and we've told many people to do the same.
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