I have been here a few times and have found the brow shaping service to be hit-or-miss. There have been a couple of times where I really wasn't happy with the way my brows looked. The one time I was pleased the person who did them left and I couldn't re-book with her. There seems to be a fair amount of turnover of people who work here and so it's hard to stick with someone who you like. After my last poor experience, I will not go back here.