This is the worst Denny's that I've ever patronized. I go here because my mother likes the food, which by the way is actually pretty good. However, the customer service is horrible. On each of my last 4 visits, either the service was extremely slow or they didn't bring out everything I ordered. There is always a problem and the manager (young AA male who I assume is still there) doesn't like to give discounts or even try to fix the problem. On one occasion, the regional manager heard us complaining when leaving the restaurant and offered us a free meal on our next visit. She actually said that this manager was "afraid of his own shadow and was new." When we went back, the manager called her and she denied offering us a free meal. The manager argued me down about it, so I just offered to pay. At that time, he gave it to me free. But by that time, I was so frustrated that it didn't even matter and the bill was only $20. I don't plan on going back, unless my elderly mother asks me to take her.