Your response:
"The only insurance we are not accepting new patients is Medicaid. For this state provided insurance, you must be on our patient list, as per Medicaid guidelines. We were informing you that since you are not on our list, you will be seen as a non-insured patient.
We apologize for any misunderstanding this may have caused."
The response from the business is not accurate. I was with an insurance policy that listed me to their office - the insurance company's website showed them as accepting new patients - however, when called they said they were not from that insurance company. Even if it was Medicaid, they are listed on that site as accepting new patients as well. A simple phone call to the insurance provider would have switched me to your office - yet, you said no. What misunderstanding? Pretty simple - site shows you as accepting - person on the phone said only if I paid cash. Below is your CURRENT (as of Feb. 21st, 2018) listing with the insurance:
NPI
1730258443
Provider License #
4507
Accepting new members
Yes