Went to Wal-Mart to buy a few pairs of cheap work pants. The section I found them in was a total mess, and would be an embarrassment to any other retail store. But, it's Wal-Mart, and that's the norm. Anyway, I got my pants, and preceded to check-out at the "express" lane. Of the 4 there, only 1 was open with about 8 people ahead of me. I had to wait 15 minutes just to buy a few freaking pairs of pants. Why on Earth can't a $300 Billion a year business hire more people to satisfy their customers? I don't get it. If customer service was their focus along with low pricing, they would truly be unstoppable.