I called this dealership repeatedly , 3 times and have never gotten anyone from the service department on the phone to pickup. I even called back once and connected to the sales department (they picked up, surprise) and spoke with someone, I expressed my frustration in trying to get through to the service department and no call back. Her response was that they are probably driving someone back and if I leave a message someone will get back to you. Ok i left a VM, Well 2 days later and no response. Do yourself a favor and call Chapman Hyundai, always get a live body and yes! they call you back. How these places stay in business is beyond me...